Learning Objectives: 

• Define cultural sensitivity and diversity. 
• Recognize the importance of being both culturally aware and diversely aware.
• Recognize the importance of actively removing different barriers that limit or prohibit diverse populations from attaining healthcare.

Cultural sensitivity and diversity are more than buzzwords often heard on the daily news. The knowledge and implementation of cultural sensitivity and diversity awareness are crucial to successfully caring for others within our society. As healthcare providers, it is imperative that we develop cultural sensitivity as we service diverse populations. Our patients rely upon us to care for their various health care needs in a way that makes them feel seen and heard. Culturally sensitive organizations increase their ability to retain team members who feel supported and respected, when it is evident that they respect the diversity of both the team members as well as the patients.